Train employees in cybersecurity
The weakest link in a security system is the human. Cybercriminals have developed sophisticated phishing and social engineering schemes to trick users into relinquishing confidential account information, leading to a breach. It is important to regularly train and remind employees to be on the lookout for telltale signs of phishing scams.
Other safety training topics should include:
Creating strong passwords
Detecting phishing emails
Safe browsing practices
Protecting confidential corporate information
Declining suspicious downloads
But regular training and reminders are still not enough. In addition, you must implement randomized, unannounced tests. Send fake phishing emails to your employees, following the traditional elements of a phishing email. Then, identify who clicked on your fake email and offer training courses. This will help you to disseminate training information to the employees who need it most.
A data center technician should answer questions and take queries from various sources and provide them with the right information. Knowledge of technology requirements is one of the required skills for a data center technician.
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